The National (England & Wales) Trading Standards Scam Team
helps to tackle mass marketing scams and to disrupt the operations of the perpetrators behind mail scams. It has recently launched an initiative with Royal Mail and Trading Standards Scotland to create a new process for cancelling the contracts of companies that send fraudulent mail. So far over 6,000 items of mail have been returned as part of this operation, and more than £186,985 has been returned to victims.
Scams affect the lives of millions of people across the UK and the people scammed experience shame and isolation as a result. Phone and internet scams are increasing and all need to be aware of them. If you are unsure of a phone call put it straight down.
1. A phone call purporting to be from Windows or Microsoft is a SCAM. Neither company will call you suggesting you have a problem. You may be asked to allow them remote access to your computer – NEVER ALLOW REMOTE ACCESS TO YOUR COMPUTER. If you are scammed in this way call 0300 123 2040 or report it to https://actionfraud-az-microsoft-frauds .
2. If you receive a phone call from the Inland Revenue – it is a SCAM. The caller will tell you that you owe tax going back years and it must be paid immediately and they do not send letters as it is all communication by phone only. They ask you to pay immediately or you will start incurring hefty fines. They want you to pay by card over the phone. DON’T – IT IS A SCAM. The Inland Revenue will only send you a letter on inland revenue paper with the appropriate headings and your personal number.
KEEP SAFE AND ALWAYS PUT THE PHONE DOWN ON UNUSUAL PHONE CALLS AND DELETE UNKNOWN EMAILS WITHOUT OPENING THEM.